Coping with the emergency: the continuity of operations is the key
How have many organizations managed to respond in continuity with their business to the epochal emergency we are facing? The answer is definitely unsatisfying: too many companies have been forced to stop their production routine. Could be definitely easier to take advanage by including in a project the possibility of dealing with a disruptive event for the business, than find a remedy at a later stage, since it would inevitably be late, undermining it in its own effectiveness.
Many processes, exist only in the employees’ routine. All the most important processes should be identified, documented and, if possible, equipped with automation processes. Therefore, the priority, is to identify and prioritize the key functions of the organization, to be operational without interruption. Generally, the common error is guaranteeing the operation of IT systems, only. Many organizations have equipped themselves with disaster recovery plans in recent years which, however, focus mainly on the basic elements of corporate technology such as infrastructures, systems or data centers. They focus on a non-organic vision of the company, finding partial solutions for more general problems.
In these days, however, companies are facing the stop of activities and the inconvenience of leaving their employees at home for the well-known reasons related to containing the spread of Coronavirus. Once the Company is facing the inauspicious event, the most effective solution, is having an effective Business Continuity Management System, defined in the international standard ISO 22301. An even more effective tool, compared to the partial plans to restore corporate functions, since it considers a wider organizational vision, to minimize and deal organically with the impact of a catastrophic event on business operations.
A sort of holistic approach, in the preventive construction of the plan, conceives the organization as a complex organism, in which every single sector (although it might seems disconnected from the others, in terms of operation and autonomy), is to be considered part of the whole company.
It is necessary to cope with adversity by strengthening organization’s immune system like every healthy human being who, despite a massive viral wave, is able to face epidemic by reporting zero or minimal damages. It is necessary to incorporate resilience mechanisms and being able to build structured strategies and minimize the recovery time of activities at full capacity, even in the event of forced interruption.
The overall state of health of the organization must be guaranteed even in times of extreme environmental and exogenous difficulties and, to be functional over time, it must be constantly tested and updated to obtain maximum adherence to the needs of the business. The guarantee of success of the Business Continuity Management System depends, therefore, on some connected factors, including: time, the continuous updating of the solutions, the continuous evaluation of the relationship between cost-complexity of the solution and business priority.
Being a certified company gives an added value, multiplying the appeal towards collaborators, customers and suppliers, placing certified organizations in an advantage position over competitors. The economic return of image is guaranteed, if the accredited Body carries out the certification procedure with expertise, competence and reliability.
ASACERT offers inspection, certification and evaluation services, in accordance with international standards ISO/IEC 17020 and ISO/IEC 17021, with the following accreditations: ACCREDIA in Italy, UKAS in United Kingdom and EIAC in UAE, as well as notification to the European Community for a CE mark (CE 2021). ASACERT experience gained in different areas offers on one hand timely, specialised responses and on the other develops comprehensive services.
The certification issued by ASACERT guarantees the application and maintenance of an excellent management and organizational system that ensures maximum performances for those who choose to certify, minimizing risk even in times of extraordinary difficulty, such as those we are facing.